Who this is for

You need help with “Trusted Profile”.You want to understand whether this option fits your situation.You need a clear action plan and document list without confusion.You already have a case, an office letter or a question about next steps.

What you receive

The client understands whether this path fits the situation, which documents should be prepared and what next steps are most logical.

Situation reviewDocument and risk listNext-step plan

How we work

  1. 1

    We analyze your situation and possible options.

  2. 2

    We explain which documents are usually needed and what may be missing.

  3. 3

    We help prepare the package, response or next step.

What to prepare
  • Passport or another identity document.
  • Documents confirming your current stay or status.
  • Documents related to “Trusted Profile”.
  • Office letters, wezwania or decisions, if you have them.
  • A short description of the situation and the question that needs to be solved.

The exact list depends on your situation, the stage of the case and the requirements of the specific office or institution.

What is important to know
  • Requirements may differ depending on the ground, documents and institution.
  • The office or another authority may request additional documents or explanations.
  • Fees, timing and the order of actions should be checked before filing.
  • We help prepare the case and reduce the risk of mistakes, but we do not guarantee an authority decision.

What Profil Zaufany is used for

Profil Zaufany allows identity confirmation and signing of actions in Polish e-government services. It is not a residence document or a universal commercial electronic signature.

Sources: official gov.pl and MOS materials. Current as of 11 August 2026.

PESEL and identity confirmation

Creating the profile requires PESEL and correct personal data. The confirmation method depends on an eligible bank, confirmation point or another currently available route.

Sources: official gov.pl and MOS materials. Current as of 11 August 2026.

Access security

Do not share passwords, confirmation codes or bank access with intermediaries. Complete signature actions yourself and review the content before confirming.

Sources: official gov.pl and MOS materials. Current as of 11 August 2026.

Frequently asked questions

What is a Trusted Profile used for?

It is an electronic identity and signature for Polish public services. It can be used to submit online applications, including immigration-related forms.

Will only I have access to it?

Yes. Your login and password remain with you. We only help you complete the setup.

What is needed to create it?

A PESEL number and a method of identity confirmation, such as a Polish bank, are usually required. We explain the available route.

Is PESEL required for Profil Zaufany?

Yes. The profile is linked to PESEL and the individual’s personal data.

Can the profile be confirmed through a bank?

Yes, if your bank supports the method and the customer data matches. Check the current list of available methods.

Can I give someone my login or code?

No. Access credentials and one-time codes must remain with the profile owner.

What is the best first step?

Start by reconstructing the facts and dates, then confirm the legal basis before collecting documents. This keeps the list aligned with your actual situation.

Can the authority request additional documents?

Yes. A standard list does not limit the authority, which may request explanations or further evidence needed to assess the individual case.

Are original documents required?

Keep the originals and take them to an in-person visit if requested. Electronic copies must be complete, readable and in the required format.

Is a sworn translation required?

Documents not issued in Polish often require a translation by an authorised translator. The exact scope depends on the procedure and the document.

How long does the procedure take?

An exact duration cannot be promised in advance. It depends on the authority, document completeness, checks and any additional requests.

What should I do after receiving an official request?

Record the delivery date, read every requested item, the deadline and the response method. Reply in the same structure and keep proof of submission.

Contact

Not sure this is the right option?

Describe your situation: your current basis of stay in Poland, the document you need and whether you already have an office case. We will suggest the next step.

Contact

Describe your situation

If you are not sure which service you need, briefly describe what is happening. We will suggest the next step and how to prepare.

Telegram: Telegram Migrato
Viber / WhatsApp: coming soon
How should we contact you?